Privacy Policy

This Privacy Policy explains how Square Giant Realty handles personal data in connection with its website and real estate transaction processing activities. It applies to information collected through squaregiantkayak.garden and related communications.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Information

Privacy email
Telephone
+60 12-267 8663
Mailing address
598, Jalan Tanjong Bungah, Bandar Tanjung Bungah, 11200 Tanjung Tokong, Pinang
Privacy enquiries

Use the contact details below for questions about this policy or the handling of personal data.

01 · Purpose

How We Use Data

We process personal data to respond to enquiries, manage property-related transactions, verify identity where needed, prepare and maintain records, communicate with relevant parties, support website operation, improve service reliability, detect fraud or misuse, and meet legal, accounting, or administrative obligations.

We use personal data only for operational and compliance purposes connected to our services.
02 · Sharing

Sharing with Partners

We may share personal data with agents, consultants, hosting providers, analytics providers, payment-related processors, document handling services, and other operational partners involved in supporting the website or a property transaction. These parties are expected to use the data only for the services they provide and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.
Data category

Data We Collect

We may collect identification details, contact information, property interests, transaction records, payment-related information, communication content, and technical data such as device and usage information. In a real estate transaction context, this may also include information needed to assess enquiries, prepare documents, coordinate appointments, and complete administrative or compliance steps.

The categories of data collected depend on the property services requested and the stage of the transaction.
Collection source

How We Collect Data

We collect personal data from forms, messages, calls, document submissions, account or enquiry activity, and interactions with our website. We may also receive information from agents, service providers, counterparties, and other parties involved in a property transaction where this is necessary for the matter being handled.

Some information is provided directly, while other information is created from your use of the website and related services.
Cookie type

Types of Cookies

The site may use essential cookies to support security and core functions, functional cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.

We use a limited set of cookies for operation, preferences, and site analysis.
User control

Cookie Controls

You may manage cookies through your browser controls and, where available, any cookie preference tools on the site. Some cookies are necessary for basic operation, while disabling other cookies may affect performance, saved preferences, or analytics functions.

Browser settings and similar tools can be used to limit or remove cookies, subject to the site functioning as intended.
User Rights

Your Rights

Subject to legal limits, you may ask to access, correct, or update your personal data, and you may object to or restrict certain processing in appropriate cases. Where we rely on your consent, you may withdraw it for future processing, without affecting prior lawful processing.

Available rights may vary depending on the nature of the request and applicable law.
Requests

Making a Request

To protect privacy and security, we may need supporting information before acting on a request. If a request cannot be fully granted, we will explain the reason where appropriate and permitted by law.

Requests are handled after we confirm identity and assess whether any legal exception applies.
Data Retention

Retention of Data

Retention periods depend on the type of record, the purpose for which it was collected, and any legal, accounting, or dispute-related obligations. When data is no longer needed, we will delete it, anonymise it, or otherwise restrict it in accordance with our internal retention practices.

We keep data only for as long as needed for the relevant purpose or as required by law.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice where appropriate for the nature of the change. Continued use of the website after an update means the revised policy applies to future processing.

We review this policy from time to time and keep the current version available on the website.